Cloudbeds is one of the most widely used PMS platforms among independent hotels and small chains — and for good reason. It handles reservations, channel management, and revenue tools in one cloud-native dashboard. But here's the gap: Cloudbeds doesn't ship with a full contactless check-in flow. Guests still arrive, wait at the front desk, hand over an ID, sign a registration card, and receive a physical key. For a 40-room boutique or a 120-room independent hotel running lean front desk staffing, that bottleneck costs real labor hours and creates friction exactly when the guest experience should feel seamless. LOXE closes that gap by connecting directly to Cloudbeds and automating everything from pre-arrival to key delivery.
LOXE connects to Cloudbeds through its open API, pulling reservation data in real time as soon as a booking is confirmed. Here's the sequence: a guest books through any channel — Booking.com, Expedia, your direct website — and Cloudbeds captures the reservation. LOXE reads that reservation automatically, then triggers a pre-arrival workflow 24–48 hours before check-in. The guest receives a link via email or SMS to complete ID verification, sign the digital registration card, and choose any upsells you've configured — early check-in, room upgrades, parking. Once verified, LOXE pushes the check-in status back to Cloudbeds and delivers a mobile key or digital PIN code depending on your smart lock hardware. No double entry. No manual steps at the desk.
The integration is bidirectional, not just a one-way data pull. LOXE reads from Cloudbeds: guest name, email, phone, reservation dates, room type, rate plan, and special requests. After the guest completes the digital check-in flow, LOXE writes back: check-in timestamp, ID verification status, upsell purchases, and room assignment confirmation. Your front desk team sees everything updated in Cloudbeds without switching screens. This matters for night audit too — automated reconciliation means fewer discrepancies between what LOXE processed and what Cloudbeds shows. If you're running Cloudbeds alongside Dormakaba Oracode, Salto, or TTLock smart locks, LOXE coordinates key credential delivery through the same automation pipeline — the guest gets one seamless experience regardless of your hardware stack.
Three use cases Cloudbeds hoteliers care about most. First, after-hours arrivals: if you run a 30-room property without overnight front desk coverage, LOXE lets late-arriving guests check in from their phone and walk straight to their room with a mobile key or PIN code. Second, pre-arrival revenue: Cloudbeds hoteliers using LOXE's upsell engine see $8–$15 in ancillary revenue per reservation on average — early check-in, late checkout, and room upgrades configured once and offered automatically before arrival. Third, multi-property management: if you manage two or three independent properties on Cloudbeds, LOXE pulls from each property's Cloudbeds account separately and runs the same check-in flow across all locations. One operational workflow, no duplicated setup.
**Does LOXE integrate with Cloudbeds?** Yes. LOXE connects directly to Cloudbeds via API. Reservation data syncs in real time — no CSV imports, no middleware, no manual entry. **What smart locks work with LOXE and Cloudbeds?** LOXE supports Dormakaba Oracode (offline PIN codes), Salto (BLE mobile keys), and TTLock (budget Bluetooth/WiFi locks). All three work alongside the Cloudbeds integration. **Can I use LOXE with Cloudbeds without smart locks?** Yes. LOXE handles digital check-in, ID verification, registration cards, and upsells without requiring smart locks — you can add lock hardware later. **Does the integration support Cloudbeds multi-property?** Yes. LOXE connects to each Cloudbeds property individually, so multi-property operators get per-property automation with centralized visibility. **How long does setup take?** Most Cloudbeds properties go live with LOXE in under a week — API connection, workflow configuration, and testing included.
If you're running Cloudbeds and still relying on manual front desk check-in, the integration gap is costing you labor hours, guest satisfaction scores, and upsell revenue every single day. LOXE was built specifically for independent hotels in the 20–200 room range — the same segment where Cloudbeds dominates. The integration takes days to activate, not weeks. You keep Cloudbeds as your operational backbone and layer LOXE on top for the guest-facing check-in experience. Whether you're running a single boutique property or managing a small portfolio across Mews, Cloudbeds, Apaleo, Maestro, Opera, or Impala, LOXE adapts to your PMS — not the other way around. Book a demo and we'll walk through the integration using your actual Cloudbeds environment.