Independent Quebec Hotels · 20–200 Rooms
Contactless Check-In Software for Quebec Hotels
LOXE automates guest arrival and departure from their smartphone. Native integration with Mews, Cloudbeds, and Apaleo. Loi 25 compliant. Bilingual French/English from day one.
No commitment · Response within 24 h · Bilingual support
50+
Quebec hotels
4.8 / 5
guest satisfaction
2–4 wks
to deploy
Why Independent Quebec Hotels Choose LOXE
Built for properties with 20 to 200 rooms that want to cut front desk costs without sacrificing the guest experience.
Mobile keys & keypad codes
Guests access their room via smartphone or a 6-digit keypad code. Compatible with TTLock, Dormakaba, and Salto smart locks. No card keys, no costly infrastructure — wireless installation available for heritage properties.
100% online check-in
Send an automated pre-check-in link 48 hours before arrival. Guests upload their ID, sign the registration card, and pre-authorize payment — no front desk queue, no paperwork on arrival.
Native PMS integration
LOXE connects directly to Mews, Cloudbeds, Apaleo, and WebRezPro. Reservations, room assignments, and billing sync in real time — zero manual re-entry, zero data reconciliation headaches.
Bilingual AI concierge
A virtual assistant answers guest questions 24/7 in English and French. It recommends upgrades, room service, and local Quebec attractions to generate incremental revenue per available room (RevPAR).
Built-in Loi 25 compliance
Explicit consent collection, AES-256 data encryption, configurable retention policies, and automated deletion request handling — designed for Quebec's Loi 25 privacy law and federal PIPEDA requirements.
Automated upselling
Automatically offer room upgrades, early check-in, late check-out, and spa or dining packages. LOXE client hotels average $18 USD in additional revenue per room per night through automated upsell flows.
How It Works — From Booking to Check-Out
48 hours before arrival
LOXE automatically sends a pre-check-in email or SMS. In 3 minutes, the guest completes their registration form, uploads ID, and authorizes payment. Everything is ready before they arrive.
At arrival
The guest receives their mobile key on their phone. They walk in, go directly to their room — no front desk stop, no card key, no wait. Frictionless from parking lot to pillow.
During and after the stay
The AI concierge handles requests in real time. At checkout, the guest settles the bill from their room. You automatically receive a targeted Google review request.
Works With Your Current PMS
No need to switch systems. LOXE integrates with your existing property management tool in days — no custom development required.
Loi 25 Compliance — Zero Extra Work on Your End
Quebec's Loi 25 imposes strict obligations on hotels regarding the collection, storage, and use of guest personal information. LOXE was built to simplify this compliance:
- Explicit consent collected during online pre-check-in
- Data hosted in North America with AES-256 encryption in transit and at rest
- Configurable data retention periods by data category
- Data processing register available on request
- Automated guest deletion request form (right to erasure)
Focus on welcoming your guests — LOXE handles the compliance.
Since switching to LOXE, our front desk team manages 95 rooms with two agents instead of four. Contactless check-in eliminated Friday night queues and our Google reviews jumped from 4.1 to 4.7 stars within six months.
Marc-Antoine Leblanc
General Manager, Hôtel Vieux-Québec
Frequently Asked Questions
What is LOXE and how does contactless check-in work for Quebec hotels?
LOXE is an all-in-one contactless check-in platform built specifically for independent hotels in Quebec. Guests receive a pre-arrival email or SMS with a secure link to complete their check-in online — uploading ID, signing the registration card, and pre-authorizing payment. On arrival, they access their room using a mobile key on their smartphone or a keypad code. No front desk interaction required. LOXE integrates directly with your existing PMS (Mews, Cloudbeds, or Apaleo) so all guest data syncs automatically.
Is LOXE compliant with Quebec's Loi 25 privacy law?
Yes. LOXE is designed with Quebec's Loi 25 (Act respecting the protection of personal information in the private sector) in mind. Guest data is encrypted in transit and at rest, a Privacy Impact Assessment (PIA) process is supported, data retention policies are configurable, and guests can request deletion of their personal information via an automated form. LOXE also supports PIPEDA compliance for federally regulated Canadian properties. We recommend consulting your legal counsel for property-specific compliance guidance.
Which PMS systems does LOXE integrate with?
LOXE integrates natively with Mews, Cloudbeds, Apaleo, and WebRezPro — the four most popular property management systems used by independent hotels in Quebec and across Canada. Integration is completed during onboarding, typically within 2–4 weeks, and requires no custom development. Reservations, guest profiles, room assignments, and billing all sync in real time.
How long does it take to deploy LOXE in my hotel?
Most independent hotels go live with LOXE in 2–4 weeks. The process includes PMS integration setup, smart lock or keypad installation (if needed), staff training (typically 2 hours), and a guest communication template review. LOXE's bilingual onboarding team handles the full setup in both French and English. Properties with existing smart locks and a compatible PMS can often go live even faster.
Does LOXE work for small hotels with as few as 20 rooms?
Absolutely. LOXE is purpose-built for independent hotels with 20 to 200 rooms — the sweet spot where full front desk staffing is expensive but enterprise software is overkill. Our per-door pricing (starting at $5.20 USD per door per month, billed annually) scales with your property size, so smaller hotels pay proportionally less. Many of our Quebec clients are boutique hotels, heritage inns, and urban independent properties with fewer than 50 rooms.
Is LOXE available in French for my Quebec guests?
Yes — bilingual French/English is a core feature of LOXE, not an add-on. All guest-facing communications (pre-check-in emails, SMS, mobile app interface, digital room keys, AI concierge messages) are delivered in the guest's preferred language, auto-detected from their browser or reservation profile. Staff dashboards are also fully bilingual. LOXE was designed with Quebec's linguistic requirements and the expectations of French-speaking travellers in mind.
Ready to Modernize Your Quebec Hotel?
Join 50+ independent Quebec hotels using LOXE to automate their front desk, grow revenue, and improve guest satisfaction scores.
30 minutes · Personalized demo · No commitment