LOXE

Hotel Smart Access

Mobile Keys + Smart Locks, Shipped and Ready for Your Hotel

Replace plastic key cards with a seamless digital room key on every guest's phone. LOXE's mobile key system is auto-issued the moment a guest completes online pre-check-in β€” and works with the hospitality-grade smart locks we supply or the ones you already have.

LOXE is a complete mobile key solution purpose-built for independent hotels with 20 to 200 rooms and small chains that want to remove the traditional front desk. Every guest receives a mobile key through the LOXE app and a backup PIN code delivered automatically by SMS β€” no separate hardware vendor required. The smart lock hardware ships as part of every LOXE package: locks are sourced, configured, and delivered by LOXE, ready to install. For properties that already have compatible hardware, LOXE integrates directly with TTLock, Schlage, and Oracode locks. The platform syncs in real time with Mews, Cloudbeds, and Apaleo, so mobile keys are issued automatically the moment a guest completes pre-check-in β€” with no manual steps for your team. Guest-facing flows are available in both English and French, with bilingual support built into the platform.

No commitment Β· 15 min Β· Works with Mews, Cloudbeds & Apaleo

LOXE hotel mobile key β€” guest unlocking room on smartphone

Why Independent Hotels Switch to Mobile Keys

Key cards are expensive to replace, easy to lose, and require a staffed front desk. A hotel mobile key eliminates all three problems.

No front desk required

Guests walk straight to their room and tap their phone to enter. Late arrivals, early check-ins, and walk-ins all handled automatically β€” with zero staff involvement.

Instant, automatic delivery

As soon as a guest completes digital pre-check-in, LOXE auto-generates and delivers a mobile key and a backup PIN code via SMS. No manual steps, no front desk hand-off.

Secure and revocable

Each mobile key is encrypted and tied to the reservation window. Access starts at check-in and expires at check-out automatically. Revoke instantly from the LOXE dashboard if needed.

How Hotel Mobile Key Works

01

Guest completes online pre-check-in

Before arrival, the guest receives an automated SMS or email. They complete a digital registration form, verify their ID, and authorize payment β€” all from their phone in under 3 minutes.

02

LOXE auto-issues the mobile key

The moment pre-check-in is confirmed, LOXE generates a Bluetooth mobile key and a backup PIN code and sends both to the guest's phone. No staff action required.

03

Guest taps to unlock β€” no desk stop

At the door, the guest opens the LOXE app or receives a push notification and taps to unlock via Bluetooth. The keypad PIN is always available as a fallback.

LOXE smart lock hardware for hotels

A Complete Hardware + Software Package

LOXE is not software-only. We supply hospitality-grade smart lock hardware specifically designed for independent hotels β€” and we connect it to a fully managed software platform that handles mobile key delivery, online check-in, AI concierge, and upselling from a single dashboard.

  • Professional smart locks built for daily hotel operations
  • Durable metal construction, long battery life, encrypted Bluetooth
  • Easy installation on most standard hotel doors
  • Compatible with WiFi gateways for remote management
  • Full LOXE platform included: mobile keys, online check-in, AI concierge, upselling
  • Go live in 48 hours β€” onboarding team handles setup

Already Have Locks? LOXE Works With Those Too.

Hotels do not need to replace existing hardware to get LOXE mobile keys. LOXE integrates directly with several industry-standard lock systems:

TTLock
Schlage
Oracode
Dormakaba
Salto

Everything Included in Every Plan

Mobile key via smartphone (Bluetooth / BLE)
Backup PIN code delivered via SMS
Auto-issued after digital pre-check-in completion
Real-time access logs and full audit trail
Instant remote access revocation
Multi-door support β€” room, lobby, gym, amenities
24/7 late-night arrivals without staff on duty
RFID card support (for properties that keep physical cards)
Mechanical key override on every LOXE lock
Compatible with TTLock, Schlage, Oracode, Dormakaba, Salto
Native PMS sync with Mews, Cloudbeds, and Apaleo
48-hour onboarding with dedicated support

Works With Your Existing PMS

LOXE syncs reservation data in real time with your property management system. When a guest checks in, the mobile key is issued automatically.

Mews
Cloudbeds
Apaleo
WebRezPro

Frequently Asked Questions

What is a hotel mobile key and how does it work?

A hotel mobile key is a digital credential delivered to a guest's smartphone that allows them to unlock their room using Bluetooth β€” no physical key card needed. With LOXE, the mobile key is generated and sent automatically after the guest completes digital pre-check-in. The guest opens the LOXE app or taps a push notification at the door and the lock disengages instantly. A backup PIN code is always sent via SMS for guests who prefer the keypad.

Does LOXE provide the smart locks, or do we use our existing hardware?

Both options are available. LOXE offers a complete plug-and-play package that includes hospitality-grade smart lock hardware plus the full LOXE software platform β€” mobile keys, online check-in, AI concierge, and upselling. If your property already has compatible locks such as TTLock, Schlage, Oracode, Dormakaba, or Salto, LOXE integrates with those directly. No rip-and-replace required.

Which property management systems does LOXE integrate with for mobile keys?

LOXE integrates natively with Mews, Cloudbeds, Apaleo, WebRezPro, Maestro, and 40+ other PMS platforms. Reservation data syncs in real time. When a guest completes pre-check-in, the integration triggers automatic mobile key issuance β€” no manual steps for your team. Most integrations go live within 48 hours of onboarding.

What if a guest doesn't have a smartphone?

Every LOXE mobile key is paired with a backup PIN code sent via SMS. Guests simply enter their unique code on the keypad beside the door. LOXE locks also include a mechanical key override for emergency situations. No guest is ever locked out.

How much does LOXE's hotel mobile key system cost?

LOXE is priced at $5.20 USD per door per month (billed annually), with no hidden modules or setup fees. That price includes the full platform β€” mobile keys, online pre-check-in, AI concierge, upselling, and PMS integration. For properties looking to use LOXE smart lock hardware, pricing is provided during the onboarding consultation. Book a 15-minute demo and we'll build a tailored quote for your property.

Ready to Go Keycard-Free?

Book a 15-minute demo and see LOXE mobile key in action β€” from online pre-check-in to Bluetooth room unlock. We'll tailor the walkthrough to your property type.

15 min Β· No commitment Β· Choose a time that works for you