LOXE integrates natively with Cloudbeds PMS to deliver contactless check-in, mobile keys, keypad codes, and smart lock automation for independent hotels. The integration connects directly to Cloudbeds through a native connector — no middleware, no third-party bridge, no manual sync — pulling reservations in real time so that every guest receives room access credentials automatically before they arrive. Unlike software-only platforms, LOXE includes hospitality-grade smart lock hardware as part of the package, giving hoteliers a single vendor for the entire access workflow from the lock on the door to the message in the guest's inbox. For independent properties running Cloudbeds with 20 to 200 rooms, this means guests can bypass the front desk entirely while the hotel reduces staffing overhead without compromising service quality. Over 500,000 check-ins have already been processed through LOXE's platform across independent and boutique hotels.
How the LOXE–Cloudbeds Integration Works
The LOXE–Cloudbeds connection operates through a direct integration that syncs reservation data — guest name, room assignment, check-in and checkout dates, and booking channel — the moment a reservation is confirmed. Whether the booking originates from Cloudbeds' built-in channel manager pulling from Booking.com, Expedia, or Airbnb, or from a direct booking on your website, the data flows into LOXE automatically. No manual entry, no CSV exports, no copy-pasting confirmation numbers. When Cloudbeds registers a new reservation or modification, LOXE receives the update via webhook and queues the pre-arrival workflow: a secure identity verification link sent to the guest, access credential generation for their assigned room, and automated messaging with check-in instructions. At checkout, LOXE revokes the guest's mobile key and keypad code in sync with the Cloudbeds departure time, ensuring stale credentials never persist. Every access event — door unlock, code entry, credential revocation — logs to the GM's real-time dashboard, providing a complete audit trail alongside the Cloudbeds reservation record.
LOXE Supplies the Smart Lock Hardware — Not Just Software
Most contactless check-in platforms stop at software: they generate a mobile key or a keypad code but leave you to source, purchase, and install compatible door hardware on your own. LOXE takes a different approach. The package includes hospitality-grade smart lock hardware — purpose-built for the wear patterns and high-traffic demands of hotel corridors — shipped to your property and installed as part of the deployment. One vendor, one support line, one integration. If your hotel already has compatible locks in place, LOXE works with those too. TTLock, Schlage, and Dormakaba Oracode hardware are all supported, which means a property with existing smart locks can run LOXE across every door from day one without replacing functional equipment. This hardware-plus-software model eliminates the interoperability headaches that plague hotels trying to piece together locks from one manufacturer and access management software from another.
The Guest Journey: Booking to Checkout
Here is what the guest experience looks like when your property runs LOXE with Cloudbeds. A traveler books through any channel — Booking.com, Expedia, your direct booking engine — and Cloudbeds confirms the reservation. Within minutes, LOXE sends the guest a pre-arrival message with a secure link to verify their identity and receive access instructions. Guests who prefer a mobile key tap to unlock their room door directly from their phone with no app download required — it works through a mobile web link. Guests who prefer a keypad code receive a unique numeric code valid only for their exact stay dates. On arrival day, the guest walks straight to their room without stopping at the front desk. During the stay, LOXE's automated messaging layer delivers timed upsell offers, local recommendations from the AI concierge, and handles service requests. At checkout, Cloudbeds closes the reservation and LOXE instantly revokes all access credentials — no manual steps for your team, no orphaned key cards left in the system.
Upsells Powered by Cloudbeds Reservation Data
LOXE's automated messaging layer pulls live reservation data from Cloudbeds to trigger upsell offers at the moments guests are most receptive. A guest arriving in three hours receives an early check-in offer at a price you define. A guest on their last night sees a late checkout option the evening before departure. A guest booked into a standard room gets a room upgrade offer 24 hours before arrival — priced and availability-checked against real-time inventory from Cloudbeds' channel manager. The GM configures each upsell template once, setting the price, timing window, and eligible room categories, and LOXE handles delivery and fulfillment automatically from there. Because these offers reach guests through the same messaging channel that delivered their mobile key, open and conversion rates consistently outperform generic email campaigns. Independent hotels running LOXE report measurable ancillary revenue from automated upsells within the first full month of operation, with no additional staff time required to manage them.
Why This Matters for 20–200 Room Properties
For an independent hotel with 20 to 200 rooms, staffing a 24/7 front desk typically costs $90,000 to $120,000 per year — roughly 2.5 full-time equivalents once you account for nights, weekends, and shift-coverage gaps. LOXE with Cloudbeds does not eliminate the front desk entirely, but it significantly reduces the hours that desk needs active coverage. When 40% to 60% of guests complete check-in digitally before arrival, the desk handles fewer queues, fewer late-night arrivals, and zero key card replacements. Key card costs — $0.50 to $2.00 per card across thousands of stays annually — disappear entirely with digital credentials. Add automated upsell revenue and operational savings from fewer manual check-in tasks, and most properties see payback in months rather than years. The Cloudbeds integration requires no additional PMS configuration on your end. And because LOXE is PMS-agnostic by design — with native connections to Mews, Apaleo, Maestro, and Opera alongside Cloudbeds — switching PMS providers later does not mean rebuilding your access infrastructure from scratch.
Frequently Asked Questions
Q: Does LOXE work with Cloudbeds? Yes. LOXE integrates natively with Cloudbeds PMS through a direct connection that syncs reservations, guest details, room assignments, and stay dates in real time. The integration supports Cloudbeds' built-in channel manager, so bookings from Booking.com, Expedia, Airbnb, and direct channels all trigger LOXE's automated check-in workflow without any manual intervention from hotel staff. No middleware or third-party bridge is required to connect the two systems. Properties running multiple Cloudbeds locations can manage each from a single LOXE dashboard while maintaining separate lock configurations, upsell rules, and messaging templates per property. Connecting LOXE to your Cloudbeds account takes minutes — you authorize the integration in your Cloudbeds settings and reservation data starts syncing immediately.
Q: What smart locks are compatible with the LOXE–Cloudbeds integration? LOXE supplies its own hospitality-grade smart locks as part of the standard package. These locks are purpose-built for hotel environments and ship pre-configured to work with the platform out of the box. If your hotel already has compatible hardware installed, LOXE also supports TTLock, Schlage, and Dormakaba Oracode locks. The guest experience is identical regardless of which lock brand is on the door: guests receive either a mobile key or a keypad code tied to their Cloudbeds reservation dates, and access is automatically revoked at checkout. There is no difference in functionality, security, or reliability between LOXE-supplied hardware and supported third-party locks.
Q: Does a hotel need to replace its existing locks to use LOXE with Cloudbeds? Not necessarily. If your property already runs TTLock, Schlage, or Dormakaba Oracode locks, LOXE integrates with them directly and no replacement is required. For hotels with legacy magstripe or RFID-only locks that fall outside the supported list, LOXE provides its own smart lock hardware as part of the deployment package. Many properties choose a phased rollout, equipping their highest-turnover rooms first and expanding floor by floor from there. LOXE's onboarding team performs a complete hardware assessment before deployment starts, so you know exactly what needs upgrading and what stays in place before making any commitment. Book a walkthrough at [calendly.com/loxe/demo](https://calendly.com/loxe/demo) to start the conversation.
Get Started with LOXE and Cloudbeds
If your independent hotel runs Cloudbeds and you want contactless check-in, mobile keys, and automated guest messaging without sourcing separate lock hardware, LOXE is purpose-built for exactly this use case. The platform handles everything from the smart locks on your doors to the pre-arrival messages in your guests' inboxes, with Cloudbeds as the reservation engine driving it all. Whether you manage a 25-room boutique property or a 180-room independent resort, the integration works the same way and deploys in days, not months. Explore the full list of supported integrations — including Cloudbeds, Mews, Apaleo, and Maestro — at [loxe.io/en/integrations](https://loxe.io/en/integrations). To see how LOXE connects to your specific Cloudbeds environment and how quickly your team can go live, book a 15-minute walkthrough at [calendly.com/loxe/demo](https://calendly.com/loxe/demo).