LOXE vs Duve: Side-by-Side Comparison
Duve focuses heavily on guest communication and review generation. LOXE provides a broader operations stack including smart lock access, AI concierge, and automated upselling.
Feature Comparison
| Feature | LOXE | Duve |
|---|---|---|
| Automated Pre-Check-In | ✅ 7-step digital flow | ✅ Online check-in |
| Mobile Keys | ✅ BLE mobile keys | ⚠️ Limited |
| Keypad Codes | ✅ Auto-issued via SMS | ❌ Not available |
| AI Concierge | ✅ 24/7 multilingual AI | ❌ Not available |
| Guest Messaging | ✅ In-app + AI | ✅ Strong messaging |
| Upselling Engine | ✅ Automated + timed | ✅ Upsells available |
| Review Generation | ⚠️ Feedback collection | ✅ Review automation |
| Smart Lock Integration | ✅ TTLock, Dormakaba, Salto | ⚠️ Minimal |
| French Language | ✅ Full FR support | ⚠️ Partial |
Our Verdict
LOXE is the better fit for hotels wanting a complete front desk-less solution with access control + AI. Duve excels specifically in guest messaging and review workflows.
Where LOXE wins
- Smart lock integration with mobile keys + keypad codes
- AI concierge trained on property data
- Complete front desk-less operations
- Full French-language support
- Transparent pricing model
Where Duve wins
- Dedicated review generation workflows
- Strong guest messaging feature set
- Established in European hotel market
Frequently Asked Questions
Can I switch from Duve to LOXE?
Yes. LOXE supports the same PMS integrations and can replace Duve's communication features with AI-powered guest messaging plus smart lock access.
Does LOXE have review management?
LOXE collects guest feedback during and after stays. For dedicated review management workflows, LOXE can integrate with specialized review platforms.