AI Concierge
AI Virtual Concierge: 24/7 Multilingual Guest Support
An AI chatbot trained on your property's specific SOPs, amenities, and local recommendations. Answers guests instantly in any language.
Key Features
Trained on your property's knowledge base
Multilingual — responds in guest's language
Handles FAQs, directions, recommendations
Escalation to human staff when needed
Room service and booking requests
Staff-facing knowledge assistant
Continuous learning from interactions
Why Hotels Choose This
Instant guest responses
No more waiting for front desk availability. Guests get answers in seconds, any time of day.
Reduce staff workload
AI handles repetitive questions (Wi-Fi, checkout, restaurants) so staff focus on high-value interactions.
Onboard new staff faster
The AI doubles as a staff knowledge base — new hires access SOPs, procedures, and property info instantly.
See AI Concierge in action
Book a 15-minute demo to see how LOXE can work for your property.
Book a Demo